Implementation of contractual standards
cotedo supports OEMs and car dealerships alike
Manufacturer standards provide for comparable and uniform services in the markets, both in sales and in aftersales. However, these standards have to be implemented in every single dealership – in thousands of them, all at the same time. cotedo specialises in car dealerships and is also a competence centre for project management. This is how we have made our mark as a much sought-after partner for complex OEM rollouts.
“For the implementation of OEM standards, you need project management and rollout skills, plus professional competence and suitable IT tools. This is the only way that new standards will be fully understood and integrated by the markets”, explains cotedo’s director Stefan Gatt. “We have been concentrating exclusively on car dealerships for more than ten years, we can rely on specialised project managers and on our own mature tools.”
So it comes as no surprise that the retail organisations of premium manufacturers like BMW have been counting on our competence for years. Currently we support BMW by implementing their Retail Standards 2018+ in many intermational markets, e.g. North Africa and Eastern Europe, plus various European markets. The trust that the OEMs place in us proves our high standard right: we are experts for car dealerships.