Industrial Aftersales concept at German car industry convention
cotedo’s presentation at “AUTOHAUS Servicekongress”
At request of the German magazine AUTOHAUS, cotedo aftersales expert Dennis Hartmann is giving a speech at the automotive industry convention “AUTOHAUS Servicekongress”. He is going to present Industrial Aftersales: our very successful concept of modelling workshop structures on industry standards.
Boosting efficiency in aftersales means leaving the comfort zone: car workshops should align their workplaces according to tasks, following the lead of the car industry, not according to personal preferences. The building structure and the workshop equipment are also worth a critical look. The result is always impressive – in terms of both design and profit.
The convention is held at the Dorint Hotel Pallas in Wiesbaden on 4/5 July 2018. It is mainly directed towards owners, directors, service leaders and service advisors of both brand-related and independent car dealerships. Key account managers and other representatives from manufacturers, importers and service providers will also be part of the audience.