Industrial Aftersales


Our guest article in journal AUTOHAUS

The current issue of the German journal AUTOHAUS (No. 1/2 2018) features a two-page guest article by cotedo. Dennis Hartmann, leader of our team Automotive Aftersales Consulting, has written a critical, realistic and yet very entertaining text on the rather conventional way that today’s car workshops still assign their workplaces. The allocation often follows personal preferences rather than specific scopes of work, which is how it is done in the manufacturing industry. The workshop equipment ought to undergo a critical analysis, too.

In the service workshops, costs have been growing for years. At the same time, turnover per job has been decreasing continuously. This reduces the revenue. We believe that many workshops need to be restructured. However, this does not automatically mean total demolition and new construction. We are happy that our article in AUTOHAUS advises a large circle of readers on practical, realistic and reasonable measures, which will efficiently work against this negative trend.

» Read German article «
Kindly supported by AUTOHAUS.


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